team

Sargsyan Tamara

Lecturer

About

Brief Profile
Born in Armenia, Yerevan.
A specialist in tourism, event management, sales, and tender activities. Holds a Bachelor’s degree in Tourism from the Russian-Armenian (Slavonic) University and a Master’s degree with honors in Technology of Tourism Services Organization. Has practical professional experience in international companies, the hospitality industry, and consulting, as well as experience participating in educational, volunteer, and leadership programs.

Professional interests focus on the study of modern sales approaches, event management, and in the tenders.
Professional Experience
Since 2024, has been working as a Business Development Specialist at Grant Thornton Consulting CJSC, where she is responsible for preparing full tender documentation packages for international and governmental tenders, developing commercial proposals, providing marketing support for company services, and administering the corporate online tender management system.
From 2022 to 2024, worked at Holiday Inn Yerevan – Republic Square Hotel as a Sales and Marketing Coordinator and later as an Event Manager. During this period, organized and coordinated over 150 events for international and governmental organizations, ensuring full-cycle event management from planning to implementation.
Previously held the position of Senior Manager of the Tender Procedures Department at South Caucasus Railway CJSC, where she was involved in organizing procurement procedures, preparing tender documentation, supporting tender committees, and maintaining procurement records and reports.
Also has experience working in the translation services and customer service, which contributed to a comprehensive understanding of client service and operational processes.
 

Scientific interests

  • • modern sales and marketing models in the tourism industry
  • • event organization and management (event management);
  • • development of tourism services and hotel operations
  • • research on public procurement mechanisms and tender procedures, including the specifics of tender documentation preparation and bid evaluation
  • • application of practice-oriented teaching methods in tourism and sales.

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